At Shree Kshetra Bhimashankar Ayurved, we strive to provide the highest quality Ayurvedic products. However, we understand that sometimes products may not meet your expectations. Our refund and return policy are designed to ensure your satisfaction
Return Policy
1. Eligibility: Returns are accepted within 7 from the date of delivery.
2. Condition: Products must be returned in their original packaging, sealed, and in a resalable condition.
3. Reason: Returns are accepted due to damaged product, incorrect order, quality issues.
Refund Policy
1. Refund Process: Refunds will be processed within 7 working days from the date of receiving the returned product.
2. Refund Amount: The refund amount will be credited to the original payment method.
3. Shipping Charges: Shipping charges will not be refunded.
Cancellation Policy
1. Order Cancellation: Orders can be cancelled within 24 hours from the time of placing the order.
2. Cancellation Process: To cancel an order, please contact us on 8657208249 Monday to Saturday between 10am to 6pm.
Exceptions
1. Non-Returnable Products: Certain products, such as raw wet herbs such as Amarkand and Rukhalakand, oils, and customized products, are non-returnable due to their perishable nature or personalized preparation.
2. Perishable products: Please note that raw wet herbs and other perishable products are prone to spoilage and deterioration. It is in the nature of these products to have a limited shelf life and be sensitive to temperature, humidity, and handling. Customers purchasing perishable products do so at their own risk. We take every precaution to ensure timely delivery and proper packaging, but we cannot guarantee the condition of perishable products upon arrival. No refunds or replacements will be issued for perishable products that spoil or deteriorate during shipping.
3. Damaged Products: Products damaged during return shipping will not be accepted.
Contact Us
For any questions or concerns regarding our refund and return policy, please contact us on 8657208249 Monday to Saturday between 10am to 6pm.
Governing Law
This refund and return policy shall be governed by and construed in accordance with the laws of Mumbai, Maharashtra.
By purchasing from our website, you agree to our refund and return policy.